Effective date: January 1, 2025
Whittier Water Leak Detection Pros respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the leak detection services we provide in Whittier, California.
Information We Collect
When you contact us or book a service, we collect your name, phone number, email address, and service address. We also collect details about your plumbing issue so we can send the right technician.
Like most websites, we automatically collect basic technical data such as your IP address, browser type, and the pages you visit. This helps us keep the site running smoothly.
How We Use Information
We use your information to schedule appointments, send service updates, and provide accurate leak detection and repair. We may also use it to follow up after a job to make sure everything is working.
With your permission, we may send occasional tips or offers. You can opt out at any time.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and understand how visitors use the site. Cookies are small files stored on your device.
You can disable cookies in your browser settings. If you do, some parts of the site may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to see how people find and use our site. These tools collect anonymous data like page views and time on site.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their service.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors.
We may disclose information if required by law or to protect the safety and rights of our team and customers.
Data Retention
We keep your personal information only as long as needed to provide services, meet legal requirements, and resolve any issues. When it is no longer needed, we securely delete or anonymize it.
Data Security
We use reasonable security measures to protect your information from unauthorized access, loss, or misuse. This includes secure storage and limited access for our team.
No method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we work hard to protect your data.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also ask us to stop using your information for marketing.
California residents have additional rights under the CCPA. To exercise any of these rights, contact us using the details below.
Children's Privacy
Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this page occasionally to stay informed about how we protect your information.
Contact Information
If you have questions about this Privacy Policy or your personal information, please reach out to us. We are happy to help.